Complaints Procedure
Together we’ll find a solution
At Kynda Light, we do our absolute best to deliver your order to you with care and love. However, sometimes things don't go exactly as planned. We sincerely regret when this happens, and we would love to resolve it together with you!
Do you have a question or a complaint?
Please feel free to send us an email at klantenservice@kyndalight.com. Tell us what’s going on, and we will immediately look into how we can make it right. Your satisfaction is our top priority.
Can’t find a solution with us?
Although we do everything we can to help you with a smile, it is possible that we might not be able to reach a solution together. In that case, you can submit your dispute for mediation via WebwinkelKeur. As an independent party, they are ready to assist via: https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.